Refund policy

What is your refund policy?

If you are not fully satisfied with adBrite or your advertising campaign, you may be eligible to receive a refund. Please contact Support through our contact us page and explain why you are unsatisfied. adBrite will evaluate refund inquiries for all reasonable requests (listed "Grounds for refund evaluation") for up to the last 30 days of receiving your request. We will provide a response to your request within 2 business days of its receipt. All refunds are issued in the form of an account credit.

Grounds for refund evaluation:

• Invalid ad clicks and/or impressions

Not grounds for refund evaluation:

• Ad not performing or drop off in clicks/impressions other than host site down
• Ad statistics do not match third party analytics software
• Advertiser's landing page is down
• Advertiser misunderstanding about products, policies, or services
• Advertiser did not pause network ad